Support
Help with the Max app and platform.
Contact us
Email johnny@maxdays.com or karina@maxdays.com and we will get back to you within one business day. Please include the name of your employer and, if relevant, a screenshot of the issue.
Common questions
- I can't log in. Your account is created by your employer - if you have not received an invite email, ask your manager to check your details in Max. If you have an invite but your password is not working, use the reset option on the login screen.
- My shifts look wrong. Rotas are published by your manager. If a shift looks incorrect, raise it with your manager first - they can amend it in Max and you will be notified of the change.
- Clock in says "Not in range". Clocking in requires you to be at your workplace. Make sure location access is enabled for Max in your phone settings and try again once you are on site.
- I want my data deleted. Contact your employer in the first instance (they control your employment data), or email us and we will help - see our privacy policy.
For businesses
Interested in using Max for your organisation, or need help with your account? Email johnny@maxdays.com and we will set up a call.